Why not them

Nah.  We don't talk bad about our competitors.  There are some good ones out there and we work with a lot of dealers nationwide.  But we will take the time to show you how to avoid the mistake of getting stuck with a bad egg.

Write down three or four brands you are considering.  For each brand on your list search for COMPLAINTS against those companies.  For example [brand A stair lift complaints].  You just might be shocked at what REAL people have to say.  NEVER believe the 5 star rating.  We can buy 500 Five Star ratings for $50.  You would never know they were from Singapore!  And don't believe Testimonials.  It's their web page they can write anything they want!

Call us for more tips like - 

If they are only open 9-5 Weekdays ... that might be a RED FLAG.

Why would a local company need a toll free number???  RED FLAG???  

The track on a grease free worm drive (pictured above) is cleaned with a feather duster.  Can't do that with a greasy rack-and-pinion system.  Rack-and-Pinion systems make up 75% of the market share of stair lifts.  A pinion gear is a round gear that rolls back and forth on the rack.  The rack is a saw tooth looking piece of metal that runs the entire length of the track.  The pinion gear travels in the rack.  It is a metal gear on a metal rack.  It should be greased and cleaned regularly. It would only be fair to have a stair lift company assure you in writing that if your carpets were stained by stair lift grease - they would replace them.  

Wouldn't you wonder if they were two weeks out before the installation ... how long would you have to wait for service??  How about those companies that don't answer the phone only to ask you to leave a message and you hear from them in the next day or two.  Yikes!

You have to ask the questions -

How much is your annual fee for the service contract?

How much does a circuit board cost to replace?

How much is a battery replacement?

What is your hourly rate for service?

Is your Lifetime Warranty "Limited"?  

Is that "Limited" in my favor  ... or yours?

What are your hours of operation?