What makes us different?

We have been in business since 1991.  Our parent company (Jameson Medical, Inc.) is a corporation in Good Standing with the Delaware Secretary of State.  

Still, after 34 years, there a few, if any, complaints against our company and/or products.  We are proud of our reputation.  You only get a good one once.

We are always here for you.  The phones are answered 24/7.  Healthcare has NEVER been 9 to 5.  We utilize 6 different warehouse locations and each facility has replacement units and parts for any Emergency Repair. 

Our technicians are factory trained and have access to the manufacturing engineers and technicians at the manufacturer level whenever needed.  This allows us to provide quicker response times and successful service calls.  If we can't get it fixed in several visits - the unit gets replaced.  Your safety matters.

We do not believe in LIMITED Warranties.  Either you warranty it 100% or not!  That's how others make their money ... on the back end.  We commonly see people paying an additional $850 Annual Service Fee (yes - annually!), $650 for a $40 circuit board, $585 for battery replacements, etc.  Most of the time - 

WE FIX THEM OVER THE PHONE FOR FREE!!

Need a little help with this unexpected project?  Call us.  We will show you how and where to get some financial assistance.  443-266-2555

We can easily give you pricing right over the phone.  It is extremely rare that we see a unique staircase.  Chances are - your steps are just like your neighbors.    Why wouldn't ANY company be able to quote you over the phone??